Guest reviews

I am happy with the hotel for the price I paid, no complications :)

Was a nice stay, absolutely worth the price I paid. Bad: Wifi only 2GB per guest!

Anonymous on, 19.02.2020


What to say more. Wonderful staff. Excellent location. Fast and easy check in. Next time Berlin, you know where we sleep. ; )

Kosta on, 18.02.2020


All Bad: Nothing

Gantsog on, 16.02.2020


Hotel facilities , clean , location Bad: The LCD screen menu is blocked so you can't work with any usb or do anything when I asked they said they don't have the original remote!

Hazem on, 13.02.2020


Only irritation with all staff I asked was, how much this hotel charges for childrens breakfast. All with different answers... At the bill: its nearly the same for a 9 year old or an adult... And if I would moan about something at this hotel: breakfast is really very very basic. Nothing special at all

Andreas on, 11.02.2020


Brilliant location for shops bars and underground which costs max 10 euro for the day unlimited travel on all transport.Room was OK a bit dated and could do with a kettle so you can make a drink. Breakfast had a nice selection and was included in our room rate.. We would stay again.

Kristen B on TripAdvisor, 11.02.2020

Cheap hotel with a good location but older rooms.

The hotel’s location was very good and definitely the best thing about the hotel. For the price you pay you get a decent room in a good location. If you don’t mind that the rooms are old you will be satisfies. Bad: The hotel was clearly quite old and the rooms were a bit scuffed and in a need of some upgrading. The room was also quite cold.

Anna on, 10.02.2020

Very Good

Breakfast was good. I had scramble, some toasts with ham and cheese. Bad: Far from city centre, but if you plan to go to east part mostly, it's fine. No toothpaste, shampoo. No free water.

Maxim on, 10.02.2020

Average hotel for an average price

Rooms were clean, staff were friendly and location was superb. Bad: Breakfast options were pretty basic and check in wasn't until 3pm so it didn't suit us as we arrived at 10:30am (flight times) Some considerations could be made to suit early arrivals, it wouldn't really be that hard.

Raymond on, 09.02.2020


Everything Bad: Good customer service

Nkongho on, 29.01.2020


Every where Bad: Nothing

Christine on, 26.01.2020

Very Good

The location is really good. Being in the shopping district its silent. Many resturants are in the area. U bahn and buses are there so no transportation issue.

Anonymous on, 26.01.2020

Nice location.

Easy to access Christmass market at Kurfürstendamm. Relaxed atmosphere. Good breakfast. No hassle simple and fuss free. Great service staff. Would go again as 5 minute walk from keiser whilhiem Church.

Q5382PEpaulb on TripAdvisor, 25.01.2020


Good location Bad: The food is the same Cleaning room is okay, but I need call four times for absent shower gel and waiting 1 day for it.

Dmytro on, 24.01.2020


I stayed here for 4 nights and i had a very good experience. The staff is very helpfull and kind, the room was clean and confortable.I didn't try the breakfast but there are a lot of cafes and restaurants around. The location is full of shops and places to eat and Hard Rock Cafè is very close. I will be back

DebbieDowney on TripAdvisor, 23.01.2020



Wahid on, 19.01.2020


Nice location close to everything easy access to Bus if you travel by bus from the airport Bad: Nothing

Lea on, 18.01.2020


I had a good stay. My room was very clean and comfortable - albeit a bit small - with basic amenities. The bathroom was also very clean. All-in-all, it’s comfortable enough for a short stay. The location is superb. Charlottenburg is a lovely neighborhood with beautiful buildings, great for shopping spree (the hotel is 2 mins walk to Kurfürstendamm shopping boulevard) and nice places to eat. Bad: WiFi is not that great. The hotel corridors, however, are narrow and dark, and the carpeting is worn out. I’ve read online that they are planning to renovate - really think they should do it soon.

P on, 18.01.2020

Nice Hotel near the Christmas Market

Hotel room is nice and also offers good breakfast. You can easily walk the first stop of the Big Bus Tours. Hotel staffs are nice and helpful. Hotel location is excellent..

Darwin on Agoda, 17.01.2020

Excellent location

Stayed here as part of a package organised by local travel agent. Location was perfect for visiting the Christmas markets, good transport links nearby. Was a little nervous after reading reviews before we traveled, however our room on the 6th floor was brilliant, plenty of room for 3 people, no street noise, comfortable beds, good shower & no problems with WiFi. Breakfast was busy most mornings but we never had a problem with finding a table and there was always plenty of choice to choose from. The lifts were the one thing that lets the hotel down, temperamental at best!

ellenw126 on TripAdvisor, 13.01.2020


good and rich breakfast , location is great , staff are good Bad: The elevators were not working almost all of our stay , we had to carry our bags for 6th floor

Hisham on, 12.01.2020

Xmas in Berlin

A really nice hotel close to everything you need. Shame it doesn’t have an evening restaurant but there is plenty around within walking distance. Close to the zoo and and local transport to get around. Looks great at reception but rooms could do with a bit of an update. WiFi is a bit of a pain but it’s free. Breakfast was fantastic and they did scrambled eggs and sausages all you can eat as well. Staff were fantastic and helpful and fully multilingual. Overall for somewhere to sleep and fill your tummy for a day out it’s perfect.

Maverick25112830 on TripAdvisor, 07.01.2020

Great location

Went in December for the Christmas markets, hotel clean staff helpful good breakfast and great location for walking and underground. Plenty of shops, cafes and restaurants nearby. Airport only 20 minutes in a cab

Bev R on TripAdvisor, 04.01.2020

It's has been a very nice stay! Thank you

Excellent breakfast. Clean and comfortable room.

Chariz on, 02.01.2020

Very Good

Nice hotel at very convenient location and for a great price, polite and friendly staff, amazing breakfast. I did not miss anything there. Bad: WiFi was terrible - either totally slow or not working at all. Also there is a limit for devices that can be connected at the same time (1 device per a guest), which is annoying if you travel with your mobile and laptop. At the end I rather used just my mobile data. The internet connection was the only bad experience from the hotel though, everything else was perfect.

Pezetko on, 01.01.2020

I would stay at The Mark Hotel again

The Mark hotel is well located with easy access to public transport. The room was basic but very clean. There is plenty of choice for breakfast and many options for restaurants on this quieter street just away from the hustle and bustle of kurfustendam. Our stay was between Christmas and New Year and so there is a great Christmas market within 5 mins walk. Bad: The room at the Mark hotel was basic.

Kendra on, 01.01.2020

Very Good

Great location, clean and friendly staff. Nice breakfast. Bad: Bed was hard and uncomfortable, the room was very warm and we couldn’t change this so we had the windows open

Katja on, 29.12.2019

Nice,clean, comfortable beds and excellent breakfast buffet.

Close to buses,train from airport is a five min walk and the zoo aswell.(and if it's of interest it's five min from primark?)

Dror on Agoda, 26.12.2019

Very good!

I like the rooms, the location, the staff was so kind and cool. Bad: The beds could be more comfort.

Richard on, 26.12.2019

Not as Bad as the Reviews Make it Out to Be!

I booked to stop here with my 16yo. From reading the reviews I was sceptical but while it isn't (or at least my room wasn't) a 4* hotel this hotel is better than some of the reviews would make you believe. It was clean, very centrally located, next to Lidl (for cheap wine!) and warm, friendly, room had a fridge, the windows opened out if you were too warm, the shower was amazing, was clean. If I had any criticism and this is only from being in other hotels, no tea/coffee facility but so many cafe's close by so not a huge thing and one review I did read did mention the pillows being like air and I now know what that means, they were big square pillows and kinda went a bit flat when you lied on them but again very minor. I would definitely stop here again as the location is so easy to find, your right by all the shops, the trains, buses, zoo (which was great) and the Christmas Market there was better than the one in Alexander and Potsdammer Platz.

389CathyF on TripAdvisor, 20.12.2019

Berlin Mark Hotel
Meinekestraße 18-19
10719 Berlin